• Princess Kate's cancer diagnosis was a shock for everyone
  • BBC produced the emotional clip first
  • Now the broadcaster has to defend itself

The broadcaster produced the emotional clip and published reports about it. The reporting on Kate's tearful speech is said to have been too "excessive and insensitive" - according to many of the complaints from viewers. In a statement on Friday, the broadcaster admitted that it had received massive criticism.

Apology incoming...

In the video message released on March 22, the Princess of Wales spoke directly to the public about her cancer diagnosis. The BBC said its coverage reflected the importance of the news and the global support for the princess.

Also interesting:

The focus was on informing the audience about Kate's condition without speculating about details that were not made public. The reporting made it clear that this was a difficult time for the princess and the royal family...

Watch the video above to learn more!