Queen Elizabeth II and Princess Anne expressed their gratitude to unpaid caregivers in a new Zoom call.
During the nearly half-hour chat, the royals listened attentively to the stories of carers who are supported by Carers Trust, which seeks to give vital recognition and support to unpaid carers.
"Right now in the U.K. 7 million people are caring unpaid for an ill, frail or disabled family member or friend," the Royal Family's Carers Week 2020 Instagram post revealed.
"Interesting listening to all your tales and stories," the Queen said at the end of the call. "I'm very impressed by what you have achieved already. I am very glad to have been able to join you today."
The call highlighted the challenges that carers face, with emphasis on the new ones that have arisen during the COVID-19 pandemic.
"We're described as the unsung heroes, but the odd song would not go amiss," one of the call's participants said.
Queen Elizabeth II and Princess Anne spotlight the work of carers
Princess Anne, who is president of Carers Trust, and chief executive Gareth Howells also joined in on the call. Howell shared a few post-call comments with People about the importance of the cause and speaking with the Queen.
"Her Majesty was very keen to understand the stories of each of the carers. She shared a lot and asked questions about the support they are currently getting as unpaid carers. She was keen to understand how the coronavirus has impacted them as such," Howells told People.
"It was a real privilege," he continued. "The Princess Royal has long been a supporter of the Carers Trust and is always passionate and knowledgeable about unpaid carers. But to be able to have the greater profile of Her Majesty joining the call as well, to raise the awareness of unpaid carers during Carers Week, was really crucial.
"The carers were nervous enough to have the Princess Royal but to be told a few days before that Her Majesty would be joining us was really nerve-wracking but they loved the unique opportunity to raise the profile of carers across the U.K. as well."
The Queen makes her public Zoom call debut
The Queen has reportedly been in frequent contact with her family via Zoom calls, but this was the 94-year-old's first participation in a call that hit the Royal Family's Instagram page.
Carers Week runs June 8-14. Princess Anne additionally highlighted the launch of the week with another video on Monday, June 8, which is included below.